Privacy Statement

The data controller for this website and its associated services is Racheldances.co.uk

How is your information used here?
Your name, address and contact details are used in order to enable us to deliver orders to you. We sometimes need to send service messages by email or phone such as order updates. From time to time we invite selected customers to partake in online surveys where we collect information about your shopping and browsing experiences with us, in order to improve our service to you.
We use PayPal for all payments and only pass the minimum data to PayPal to process this. We cannot process your orders and fulfil our part of our contract with you without using this information.
We use the information we have stored about your purchase history and saved items in order to help you buy the products you are most interested in; to aid in our customer service commitment to you; and to ensure we know about the products you like so we can make more informed decisions about new product lines to develop in the future.
We use information about the device you are using (phone, tablet, desktop computer etc) in order to ensure our website is best designed to work on your device and therefore offer you our best possible shopping experience.
Any e-mails received by racheldances.co.uk may be subject to monitoring. Completion of any application or form obtained from this website, or the return of such to racheldances.co.uk shall not imply the grant of any consent of license by racheldances.co.uk, nor shall it be deemed to create contractual relationships in every case.

Sharing your information
We have not, do not and will not sell any of your personal data to any third party. We do however share data with third party service providers in order to enhance or protect your shopping experience. We would share that with the following companies in the following way:
Payment providers and delivery providers – without sharing your information with our trusted and accredited partners (Royal Mail, UPS, PayPal, Hermes, Transglobal Express), we would not be able to process or deliver any orders you place with us.
We may share anonymised information about your website browsing history in order to enhance your shopping experience.

Keeping your information
We will hold on to your information for as long as is needed to be able to provide our service or support to you.

Your rights
You have the following rights relating to your personal information:
- To be informed about how your personal information is being used
- To access the personal information we hold about you